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25 - 26 September, 2018 | Royce Hotel, Melbourne, VIC
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Victoria Laing, Technology Area Lead - New Ways of Working at Scale at ANZ

Victoria Laing


Technology Area Lead - New Ways of Working at Scale
ANZ

Check out the incredible speaker line-up to see who will be joining Victoria.

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Conference Day Two: Wednesday, 26 September 2018

Wednesday, September 26th, 2018

9:20 AM Using Human Centred Design to Achieve Culture Change: Responsible Lending & the Banking Executive Accountability Regime

Like many organisations, ANZ is undergoing a revolution in how it works, and moving to increased use of agile methodologies, which it’s calling ‘New Ways of Working’. How have these methodologies been used to inform culture change work in relation to responsible lending and implementation of the Banking Executive Accountability Regime? What lessons were learned along the way?  
 
In this Session…
·         Embedding risk culture throughout the company to establish a strong focus on ethical behaviour
·         Assessing the impact of BEAR and how it will affect processes
·         Evaluating themes of behaviour and minimising  risk to prevent misconduct revealed in the Royal Banking Commission