Managing Conduct Risk, Embedding an Ethical Culture, and Achieving Regulatory Compliance for Financial Services

‘Conduct risk’ is the risk of inappropriate, unethical or unlawful behaviour on the part of an organisation’s management or employees.

In recent years, there have been many well-publicized and highly damaging misconduct scandals within the financial industry - in the five years to 2015, Australian financial institutions clocked up $10 billion in conduct costs alone. However, the Australian market is now at a key point of transition in terms of managing conduct risk, with 89% of banks reporting an increased focus on non-financial risks.

With conduct risk being a key priority for financial institutes as well as its regulators, the Australian Prudential Regulation Authority (APRA) and Australian Securities & Investments Commission (ASIC) are increasingly administering fines for mismanagement of conduct. There is also a renewed focus on measures to improve consumer outcomes due to the Turnbull Government’s response to the Financial System Inquiry.

With this in mind, the Conduct Risk Summit will provide financial institutions with strategies for improving risk management and managing conduct risk, focusing on:

  • Complying with key regulatory changes within the financial services market
  • Developing conduct risk management frameworks across the entire value chain to measure, manage and mitigate risk
  • Embedding risk in to the organizational culture for good customer outcomes
  • Monitor and reward ethical behaviour while ensuring there are clear consequences for unethical behaviour

Download Agenda

5 Reasons to Attend

Analyse how conduct risk affects an organisation’s brand, reputation and financial viability

Understand how other institutes are working on mitigating conduct risk

ISO Technical Committee

Develop new tools to measure culture and identify key risk indicators

Identify new regulation changes and improve your risk frameworks

Recognise the importance of top-tier leaders in encouraging and communicating a responsible risk culture within organisations

Who Will You Meet

Head/Director/Manager of:


Chief Risk Officers


Risk and Compliance


Risk Management


Risk Culture


Operational Risk


Enterprise Risk


Risk & Regulatory Affairs


Head of Conduct Risk

Media Partners