General Manager Risk and Assurance
10:00 AM How Unisuper is Taking a Systematic Approach to Conduct and Continuing to Mature it’s Culture
Unisuper’s approach to conduct risk aims to be tailored & systematic so that everyone understands exactly what their obligations and expectation are. Specific measurement indicators are being developed to manage micro-cultures and inconsistencies within the culture and identifying gaps to bridge them. Conduct risk is becoming more important to boards and there needs to be more discussion on managing risks and how the tone at the top affects the rest of the company. It needs to be a continuous development and the journey needs to be taken with everyone on board. With all the external scrutiny happening, this has provided a great opportunity to maximise the focus and create a shift in culture.
- Establishing people measures and behavioural indicators for systematic measurement, monitoring and reporting
- Understanding micro-cultures within the organisation and developing tailored responses to manage
- Ensuring the tone at the top reflects the values of the company and instilling them throughout